Last updated on July 10th, 2026 at 09:19 am

Moving your domain from Host Africa to Truehost is easier than you might think. In this guide, I’ll show you exactly how to do it, step by step.

But first, you need to know that if you bought or transferred your domain within the last 60 days, you’ll have to wait.

ICANN rules don’t allow transfers during that period; it’s a security measure to prevent domain theft. So mark your calendar for day 61.

You’re probably transferring your domain because your website loads too slowly or goes down at the worst times. Or perhaps you’ve outgrown your current hosting plan, or you’re simply paying more than you should.

At Truehost, we’ve built a solid reputation in South Africa, handling local extensions like .co.za, .org.za, and .joburg without any fuss.

The transfer process is straightforward, and once your domain is here, you get a clean dashboard to manage everything: DNS records, nameservers, emails, you name it. 

Our servers are local too, which means faster loading times for South African visitors and better SEO for local searches. Plus, our support team is available around the clock.

When you transfer to Truehost, you get a free one-year extension on your registration period. That’s on top of whatever time you already have left. 

You also get free DNS management and email forwarding tools.

And the cost? For a .com domain, it’s R150. For a .co.za domain, it’s completely free.

Either way, you’re essentially paying for an extra year of registration, which gets added to your existing time.

Confirm this Before Transferring

Before you start the transfer process, there are a few things you absolutely need to check:

6 Steps to Transfer a Domain from Host Africa to Truehost

1) Log in to Host Africa and go to “My Domains” 

Log in to your Host Africa account. Navigate to the “My Domains” section and select the domain you want to transfer.

Before you proceed, unlock the domain. Look for a setting called “Registrar Lock” or “Domain Lock” in your domain management dashboard, and switch it to the unlocked position. 

This tells Host Africa that you’re allowing the domain to be transferred out.

2) Get the EPP code

The EPP code, also called an Auth Code, is a unique string of characters that proves you have the right to move the domain. You can usually find it in your Host Africa client area.

Note: For .co.za domains, you don’t need an EPP code to proceed with the transfer. This is a specific characteristic of South African domains, so you can skip this step for .co.za extensions.

If you can’t find the EPP code in your dashboard, contact Host Africa support and request it.

Copy the code exactly as it appears, including any symbols or capital letters. It’s safest to paste it into a text file so you don’t lose it

3) Log in to Truehost 

Now, you go to your new registrar, Truehost. If you already have a Truehost account, log in to your client area. If you’re new, register for an account first. It’s quick and simple.

4) Start Transfer

Once you’re logged in to Truehost, navigate to “Domain Transfer” > “Transfer Domain to Us.”

Enter the domain name you want to transfer, then click the transfer button.

When you transfer a domain, you pay for an additional year of registration, which is added to your existing registration period. You’re not losing any time you’ve already paid for at Host Africa.

5) Enter Details

You’ll be prompted to provide the EPP code (unless it’s a .co.za domain). Enter it carefully; extra spaces can cause errors.

Add the transfer to your cart and proceed to checkout. If you’re only transferring the domain, just complete the domain transfer purchase.

If you’re also transferring your website hosting to Truehost, click “continue” to add web hosting to your cart. This way, you can handle both moves at once.

6) Confirm and Wait

After checkout, you’ll receive a confirmation email. You must click the approval link in this email within five days. If you don’t respond, the transfer will fail.

The transfer process takes 5 to 7 days to complete. This waiting period is a security measure that gives the original owner time to stop any unauthorized transfers.

During this time, you can check the transfer status in your Truehost dashboard. It will likely show as “Pending Transfer” or “Waiting for Release”.

Once the transfer is complete, you’ll receive a success email from Truehost.

Do this After Transfer

Once your domain has successfully moved to Truehost, there are a few important tasks to complete:

• Check domain status: Log in to Truehost and confirm your domain appears in your “My Domains” list.
• Configure DNS settings: Update your nameservers or DNS records to point to your hosting provider. If you’re hosting with Truehost, they’ll provide the correct nameservers.
• Set up email forwarding: Configure any email forwarding addresses you need. If you use professional email addresses like [yourname]@yourdomain.com, set them up at Truehost before the move completes to avoid email disruption.
• Renew or enable auto-renewal: Check your new renewal date (remember, you got an extra year added) and set up auto-renewal to avoid expiration.
• Update WHOIS information: review and update your contact details if needed. Accurate WHOIS information ensures you receive important transfer and renewal notifications.

Transfer a Domain from Host Africa to Truehost FAQs

Ready to Transfer? Start Your Domain Move to Truehost Today

Moving your domain to Truehost is a smart move. We offer competitive South African pricing, reliable local infrastructure, and dedicated 24/7 support. 

When you transfer to us, you get a free 1-year domain extension, free DNS management, and full control through our simple dashboard.

If you have a .co.za domain that transfers for free, or a .com domain at R150, you’re getting excellent value. 

And if you ever run into issues, our friendly local support team is here to help.