Did you know that 75% of South African consumers say they trust a business more if it uses a professional email address instead of a free one like Gmail?
Having an email that ends in your company name shows you are a real professional.
It tells your clients that you are here to stay and that you care about your brand.
If you want to grow your business in the local market, choosing the right provider is the first step. Below is a list of the best email hosting options available today, with a special focus on the value provided by Truehost.
Table of Contents
1) Truehost Cloud South Africa

Truehost has quickly become a favorite for many entrepreneurs in Johannesburg, Cape Town, and beyond. They offer some of the most affordable rates without cutting corners on quality or security.
Why It Is the Best Choice
Truehost stands out because they understand the needs of a growing South African business. Their “Workplace” plans are built to be better than standard business emails by including collaboration tools.
You get a secure inbox that is easy to set up on your phone or laptop. Their support team is also very fast, often solving issues within 30 minutes.+1 Hence we believe Truehost is the best email hosting in south Africa
Features and Pricing
Truehost offers different tiers to match how big your team is. Their prices are listed in both ZAR and USD depending on the specific product, but for local users, the value is unbeatable.
| Plan | Price (Approx.) | Storage | Best For |
| Workplace Starter | R8.00/mo (Billed Triennially) | 3GB per mailbox | New startups and freelancers |
| Workplace Business | R35.00/mo | 10GB per mailbox | Small teams (3 mailboxes) |
| Silver Hosting | R70.00/mo | 30GB Storage | Businesses with a website |
- Free SSL: Every plan comes with a free security certificate.
- Collaboration: You get access to Docs, Sheets, and Presentations.
- Support: 24/7/365 live support via chat and tickets.
You can learn more about their services on the Truehost South Africa website.
2) Xneelo

Xneelo is one of the oldest names in the South African hosting industry. They are known for being very reliable and having great customer service.
Professional and Proven
Many big companies in South Africa use Xneelo. They use a custom control panel called konsoleH, which is quite simple to use once you get the hang of it.
Their servers are located right here in South Africa and in Germany. This helps your emails send and receive very quickly.
Pricing Details
Xneelo usually bundles email with their web hosting plans. This is great if you also want to build a website for your brand.
- Basic Plan: R99 per month for 100 mailboxes and 5GB storage.
- Standard Plan: R149 per month for 250 mailboxes and 10GB storage.
While they are a bit more expensive than Truehost, their reputation for uptime is excellent. You can check them out at xneelo.co.za.
3) 1-grid

1-grid focuses on helping small businesses get online quickly. They offer a specific “Professional Email” service for those who don’t need a full website yet.
Simple and Direct
If you just want an email address that looks professional, 1-grid makes it easy. They use the Plesk control panel, which many people find very modern and easy to navigate.
What You Pay
1-grid has competitive pricing for their email-only services.
- Professional Email: Starts at R65 per email account per month.
- Web Hosting Bundle: R99 per month which includes 100 mailboxes.
They also have a mobile app. This lets you manage your account and even build a basic site from your phone.
4) Domains.co.za

This provider is perfect if you need a lot of storage for big attachments. They host their servers at the Teraco data center in Johannesburg, which is world-class.
High-Performance Email
They offer “Email Only” packages that use NVMe storage. This is much faster than the old hard drives most hosts use.
Comparison Table
| Feature | Email Only 10 | Email Only 20 |
| Price | R69.00/mo | R89.00/mo |
| Accounts | 10 | 20 |
| Storage | 10GB | 20GB |
| Spam Filter | SpamExperts | SpamExperts |
They also offer a 60-day money-back guarantee. This shows they are very confident in what they offer.
5) Afrihost

Afrihost is a household name in South Africa because of their internet services. They also provide great email hosting that is very flexible.
No Long Contracts
Everything at Afrihost is month-to-month. You can leave whenever you want if you are not happy, which is a big plus.
The Packages
They offer Bronze, Silver, Gold, and Platinum email options.
- Bronze Email: Very cheap and good for one or two people.
- Free Domain: Often, if you sign up for hosting, they give you a .co.za domain for free for the first year.
Afrihost is famous for its “ClientZone” portal. It makes managing your DNS and mail records very simple.
How to Choose the Best Provider
Choosing the right host depends on what your daily work looks like. If you are just starting and want to save money, Truehost is the clear winner.
If you have a very large team and a bigger budget, Xneelo or Domains.co.za might be better. Always look for a host that offers free SSL and good spam protection.
Things to Look For:
- Spam Filtering: You don’t want your inbox filled with junk mail.
- Local Servers: This makes sure your mail loads fast when you are in SA.
- Daily Backups: In case you delete an important email by mistake.
- IMAP Support: This allows you to sync your mail across your phone and PC perfectly.
Professional email hosting is an investment in your company’s image. It separates you from the “Gmail” crowd and shows you mean business.+1
For most South African users, a provider like Truehost offers the best mix of price, local support, and features. They allow you to start small and grow your plan as your company gets bigger.
Frequently Asked Questions About the Best Email Hosting in South Africa
Choosing the right provider can be a bit confusing. Here are the most common questions business owners ask when looking for the best email hosting in South Africa.
Frequently Asked Questions About the Best Email Hosting in South Africa
What is professional email hosting?
Professional email hosting is a service where a provider hosts your email on a dedicated server. This allows you to use your own domain name, like [email protected]. It is different from free services because it gives you more control and better security.
Professional email hosting is a service where a provider hosts your email on a dedicated server. This allows you to use your own domain name, like [email protected]. It is different from free services because it gives you more control and better security.
Professional email hosting is a service where a provider hosts your email on a dedicated server. This allows you to use your own domain name, like [email protected]. It is different from free services because it gives you more control and better security.
Can I get an email address without a website?
Yes, you can. Many providers offer “Email Only” packages. This is perfect for new businesses that are not ready to build a full website yet but want to look professional.
How much does the best email hosting cost?
In South Africa, prices are very affordable. You can find basic plans starting at around R8.00 per month with Truehost. More advanced plans with more storage usually cost between R60.00 and R150.00 per month.
What is the difference between IMAP and POP3?
IMAP is the best choice for modern business. It syncs your emails across all your devices, so if you read an email on your phone, it shows as read on your laptop. POP3 downloads the email to one device and often deletes it from the server
Is my email safe from hackers?
The best providers include security features like SSL certificates and encryption. Truehost and other top local hosts also provide advanced spam filtering. This keeps “phishing” emails out of your inbox.
Can I move my existing emails to a new host?
Yes, this is called email migration. Most top South African hosts will help you move your old emails from Gmail or another provider for free. This ensures you do not lose any important client messages.
What happens if I run out of storage?
If your mailbox gets full, you will stop receiving new emails. However, most hosts make it very easy to upgrade your plan. You can usually add more storage with just a few clicks in your client portal.
Do I need a .co.za or a .com domain?
For a local business, a .co.za domain is usually best. it tells people you are a local South African company. If you plan to sell products globally, a .com might be a better fit
How do I set up my new email on my phone?
Once you sign up, your provider will give you “SMTP” and “IMAP” settings. You simply enter these into the mail app on your iPhone or Android device. Truehost offers 24/7 support to help you if you get stuck during this step.
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